Career Opportunities
Join our team of knowledgeable professionals
 
   
       
   
Careers

Customer Support Analyst

Software Specialist
Business Analyst
System Support Analyst
 
Looking for a rewarding career?
 
 
OSi's approach is to foster creativity and cooperation in the pursuit of a common goal: creating the industries best media software. While developing software and services used by thousands of broadcast personnel daily, you will enjoy challenging projects and a unique work environment. OSi seeks to hire only the best. We conduct business following the spirit and intent of the equal opportunity laws and we strive towards maintaining a diverse community. We encourage excellence at all levels in our organization. OSi is an equal opportunity employer.
 
Current Job Openings
 
Customer Support Analyst (apply here)

 
OSi, the company that is “Setting the New Standard” in Traffic system software, is seeking customer-orientated individuals to join its Support team.
The candidate should be able to provide top notch telephone support. A background in broadcast software is essential. An overall understanding of television station internal procedures in sales, traffic and accounting would be beneficial. Successful candidates will enjoy problem-solving and multi tasking in a fast pace environment. Must relocate to Kansas City, MO. We require strong interpersonal skills, proven oral and written communication skills and exceptional listening skills. Qualified individuals are able to work effectively under pressure, to meet tight deadlines, to work well individually or with a team. Candidate should be able to work fluently in MS Windows, Word and Excel. Experience with MS PowerPoint, Project, and possibly a background in accounting are a plus. Please contact Kari Nixon, Manager Of Support Services at 816-434-4041 or send a resume to kboughan@osi-corp.com. Closing Date when position is filled or 6/30/06.

 
QA Software Tester (apply here)


Optimal Solutions, Inc. (OSi), a leader in the supplier of broadcasting software, is looking for a detail-oriented and motivated QA Software Tester to join their team.

Responsibilities:

  • Perform integration and system testing
  • Perform regression testing
  • Conform to standards for testing and quality
  • Learn and use various testing tools such as Mercury Interactive
  • Execute test scripts and document test results
  • Assist in development of testing metrics, procedures and practices
  • Assist in the development of test plans, scripts and cases

Requirements:

  • Bachelor’s degree in information technology or engineering with at least 3 years experience
  • Experience with Microsoft SQL Server and SQL programming language
  • Thorough understanding of relational database concepts and practices
  • Microsoft Source Safe and/or other version control software
  • Previous software development experience can be helpful and automated test tool programming experience a plus
  • Experience using Windows 2000 and XP operating environments
  • Good oral and written communication skills
  • Knowledge or experience with basic testing terminology and concepts
  • Ability to thoroughly document test results
  • Ability to follow a test plan and execute test cases
  • Knowledge of the software development lifecycle and quality assurance and control concepts
  • Analysis and strong problem solving skills
  • Demonstrated competence as a team player and as a proactive problem solver
  • Able to take initiative with minimal management direction
  • Relocation to Kansas City is required
 
Software Specialist (apply here)


The Software Specialist has wide-ranging responsibilities in providing support for clients of OSi's traffic, sales, and billing systems.

Software Specialist will travel to client sites to train the OSi Traffic System and to ensure successful implementation.

Requirements:

  • Bachelor's degree and broadcast/cable traffic or accounting experience
  • Exceptional interpersonal skills
  • Exceptional oral and written communication skills
  • Exceptional listening, presentation, and training skills
  • Able to work effectively under pressure
  • Able to meet tight deadlines
  • Able to work well individually and in a team environment
  • Able to balance competing tasks in a rapidly changing environment
  • Fluent in MS Windows, Word and Excel
  • Experience with MS PowerPoint and Project a plus
  • Able to travel up to 75%
  • Willing to take personal ownership for the success of a project
  • Experience in the use or implementation of broadcast software a plus
  • Bilingual/Spanish a plus
 
Systems Support Analyst (Multiple Openings) apply here

 
Optimal Solutions, Inc. (OSi), a leader in the supplier of broadcasting software, is looking for detail-oriented and motivated system supporting persons to join their system supporting and maintenance team.

Roles:

The Systems Support Analyst will be responsible for, a s assigned by the Project Manager, performing analysis of internally developed web based client server applications, which were developed utilizing tools which include VB.NET, Java, C++ and SQL Server. Pursuant to system analysis, the Systems Support Analyst will be responsible for preparing and drafting conclusions regarding whether applications meet project goals and are compatible with other programs already in use. Integrating efforts with Project Manager and Senior Application Developers, investigate and resolve computer software and hardware problems and evaluate workload and capacity of computer systems to determine feasibility of expanding or enhancing computer operations. Modify, test, correct, implement and support existing programs. Understand research assignments, and study new standards. The objective of this role is to permit the practice of system supporting and analytical skills through practical industry standards and on-the-job training.

Potential candidates should be able to interact effectively with top management, quality assurance teams, developers, project managers, technical leaders, trainers and the support team.

Requirements:

  • Bachelor's degree or equivalent in Computer Science, or pertinent field together with the immediate ability to perform the duties
  • Strong analytical and problem solving skills
  • Ability to multi-task
  • Ability to take initiative with minimal management direction
  • Ability to meet deadlines and communicate the status of assignments
  • Good oral and written communication skills
  • Relocation to Kansas City is required
 
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Contact OSi
816.434.4008 
816.434.4040 
816.434.4060 
816.434.4090 
816.434.4000 
 
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